CANCELLATION POLICY

1. Right of Withdrawal

As a consumer, you generally have the right to withdraw from a contract within 14 days without giving any reason.

However, this right of withdrawal expires prematurely for digital content not delivered on a physical medium if you:

  • Have expressly agreed that we begin with the execution of the contract before the withdrawal period expires, and

  • Have acknowledged that by giving your consent, you lose your right of withdrawal once the download or access to the digital product has been provided.

You are expressly informed of this during the ordering process and must actively confirm your agreement before completing your purchase.

Therefore, no right of withdrawal applies once the digital product has been made available to you.

2. Sample Cancellation Form

If you have not yet accessed the digital content and you are still within the 14-day period, you can exercise your right of withdrawal using the following form. Please note this will only be possible if the digital product has not yet been provided.

To:
Carbunar & Diel GbR
Innstraße 69b
94032 Passau
Germany

Email: iulia@identitytransmutation.com

I hereby withdraw from the contract concluded for the purchase of the following digital product:

  • Ordered on: [insert date]

  • Name of customer: [insert your name]

  • Address of customer: [insert your address]

  • Signature (if submitted in paper form):

  • Date:

3. Contact

If you have any questions regarding your right of withdrawal, please contact us at:
iulia@identitytransmutation.com.

© 2025 Carbunar & Diel GbR. All rights reserved.